Hotels
The hospitality industry plays an important role in the global economy due to its multiplicity of activities and high employment intensity, and since the industry is constantly growing – it not only requires more manpower – but the required numbers and quality of skills required to meet future needs is very dangerous, because it has not It is not just getting a job. Competition has increased in intensity for the purpose of recruiting cadres capable of achieving the highest rates of customer satisfaction, which has become one of the tasks of workers in service industries, especially the hospitality industry in particular.
One recent study showed that the quality and efficiency of a hotel general manager is no longer considered based on good reception and the quality of his hospitality, but the true measure of evaluation is the person’s ability to lead a successful work team with the availability of technical and financial skill, and the ability to bear responsibilities starting from training processes to developing relationships. Between employees and customers.. The matter now, more than in previous times, requires the need to be fluent in languages in order to facilitate communication and understanding of customers, in addition to the necessity of a high cultural level and familiarity with the cultures of different countries and the origins of different businesses, which is called )A Multicultural approach to business operations( and the ability to deal and work in crises and abnormal circumstances.
We at ARmed understand the hotel sector’s need for well-crafted training content in all aspects, both in terms of developing the educational content and the accuracy of its information. Therefore, a team of the company’s experts has developed a large group of courses and programs that raise the efficiency of hotels and the capabilities of their workers, such as:
- First Aid Course
- Food quality and safety course
- Hotel management course
- A training course for concierge staff in hotels
- Customer service course in hotels
- Sales management course in hotels and hospitality companies
- Hotel reception office management course
- Conference and event management course in the hotel industry
- Hotel kitchen management course
- Receiving and storing food materials in hotels and restaurants course
- Etiquette and service protocol course in restaurants
- Hygienic practices in food warehouses course
- TOT) Training of Trainers (course