Patient counseling
Course description
Patient counseling training course seeks to provide healthcare professionals with the necessary knowledge, skills, and abilities to effectively communicate with and counsel patients in various clinical settings. The course will cover essential communication strategies, assessment and intervention techniques, as well as the consideration of cultural and ethical aspects in patient counseling. Aimed at professionals such as pharmacists, nurses, physicians, and other healthcare providers, this training course will help enhance the quality of care and overall patient experience.
Who Should be Interested in Patient Experience in the Healthcare sector?
- Healthcare professionals: Physicians, nurses, pharmacists, and other healthcare providers can benefit from learning effective patient counseling skills to improve communication, foster therapeutic relationships, and enhance patient outcomes.
- Support staff in healthcare settings: Receptionists, medical assistants, social workers and other support staff who interact with patients may find this course helpful in learning how to communicate more effectively with patients and provide assistance in various aspects of patient care.
- Healthcare organizations, such as hospitals, clinics, and long-term care facilities.
Learning outcomes
- Demonstrate proficient communication and interpersonal skills necessary for effective patient counseling, such as active listening, empathy, and rapport-building.
- Display cultural competency in patient counseling, effectively adjusting approaches to accommodate patients’ diverse cultural backgrounds and beliefs.
- Apply knowledge of legal and ethical considerations in patient counseling, ensuring adherence to confidentiality and informed consent requirements.
- Identify and overcome common barriers to effective patient counseling, such as resistance, defensive mechanisms, and unrealistic expectations.
- Utilize health education and promotion strategies within patient counseling to encourage prevention, self-care, and disease management.
- Collaborate effectively within multidisciplinary healthcare teams and demonstrate the ability to co-ordinate patient care with colleagues.
Course Duration
16 Hours