Medical Training Programs

Healthcare Quality

Course 1

Effective Audit and Healthcare Quality

Course 2

Risk management in healthcare

Course 3

Patient Experience and Safety

Course 4

Healthcare Quality and Information Management

Course 5

Problem Solving Techniques in Healthcare Organizations

Course 6

Leadership in Quality

Effective Audit and Healthcare Quality

Course description

Healthcare quality is a great concern for both patients and healthcare providers, as it refers to the degree to which the healthcare services meet the accepted standards for safety, effectiveness, and patient-centeredness.

This course helps participants to measure the extent to which healthcare services meet the needs and expectations of patients. Healthcare quality includes a variety of aspects such as clinical care, patient safety, patient experience, and patient outcomes.

Who should be interested in Effective Audit in healthcare?

Healthcare Professionals: Doctors, nurses, medical assistants, and other healthcare providers who are responsible for delivering care to patients.

Healthcare Administrators: Hospital administrators, clinical managers, and quality improvement professionals.

Quality Improvement Professionals: Quality improvement professionals who specialize in healthcare quality management, performance measurement, and quality improvement methodologies.

Students pursuing degrees in healthcare-related fields.

Learning outcomes

  1. Understanding the Standards and Regulations of Healthcare Auditing.
  2. Enhance awareness of topics related to best practice in medication administration, blood transfusion and infection control.
  3. Compare and analyze data and be able to prioritize tasks based on the information given by the analysis.
  4. Construct an effective plan and develop a performance improvement project based on the data analysis. 

Course Duration

12 Hours.

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Risk Management in Healthcare

Course description

This program is designed to teach healthcare professionals how to identify, assess, and mitigate risks in healthcare settings. It covers a wide range of topics related to risk management, including risk identification, risk analysis and evaluation, risk mitigation strategies, performance improvement, patient safety culture, and regulatory compliance.

Who should be interested in Risk Management in Healthcare?

Risk Management in healthcare can include healthcare professionals, administrators, managers, and executives in different levels of healthcare organizations.

Nurses, doctors, allied health professionals, quality assurance managers, risk managers, patient safety officers, clinical leaders, and any other healthcare workers involved in the identification, assessment, mitigation, or reporting of risks in their workplace setting.

Healthcare organizations such as hospitals, clinics, long-term care facilities, and insurance companies.

Learning outcomes

  1. Define risk management.
  2. Address the potential managerial and clinical risks.
  3. Identify methods to align between risk management plan and quality and patient safety plan.
  4. Define the staff roles and responsibilities regarding the risk management plan.

Course Duration

18 Hours.

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Patient Experience and Safety.

Course description

Quality improvement and patient safety are essential components of healthcare. By focusing on leadership and organizational culture, collaboration and teamwork, evidence-based practice and best practices, data and measurement, and patient-centered care, healthcare organizations can work towards delivering the highest quality of care while ensuring patient safety.

Who should be interested in Patient Experience and Safety:

The Patient Experience and Safety course is intended for healthcare professionals who want to develop a deeper understanding of patient safety principles and practices.

Physicians, nurses, pharmacists, allied health professionals, healthcare administrators, and healthcare quality and patient safety professionals.

Students studying healthcare administration or public health may benefit from taking this course.

Learning outcomes

  1. Demonstrate the concept of harm to patients within the healthcare system.
  2. Discuss the elements of a patients’ safety.
  3. Explain the effect of team dynamics and individual behavior on safety care.
  4. Describe the significance of human factors in systems design. 

Course Duration

6 Hours.

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Healthcare Quality and Information Management

Course description

This course aims to provide trainees with an understanding of basic concepts and principles of quality management and the fundamentals of information management in healthcare. The course will explore key concepts such as quality improvement, patient safety and healthcare data management.

Trainees will learn about the importance of healthcare data management and how to effectively manage healthcare data to improve patient outcomes and healthcare quality and data driven decision making.

Who should be interested in Healthcare Quality and Information Management?

Healthcare professionals, administrators, and students who are interested in developing a foundational understanding of basic concepts and principles of quality management.

Professionals working in a range of healthcare settings, including hospitals, clinics, and long-term care facilities.

Learning outcomes

  1. Explain the basic concept of quality and patient safety.
  2. Describe dimensions and tools of quality.
  3. Clarify of IPSGs implementation & monitoring
  4. Illustrate data & information management
  5. Explain the Key Performance Indicators
  6. Clarify FOCUS – PDCA

Course Duration

24 Hours.

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Problem Solving Techniques in Healthcare Organizations.

Course description

This course focuses on problem-solving techniques and performance improvement tools applicable in healthcare organizations. The course provides an overview of common challenges faced by healthcare providers and explores effective strategies for resolving complex issues.

Why is Problem Solving Techniques in Healthcare Organizations Important?

Problem Solving Techniques in Healthcare Organizations help healthcare providers to:

  1. learn about various problem-solving techniques, including root cause analysis.
  2. Identify commonly used performance improvement tools such as process mapping, and statistical process control charts.

Who should be interested in Problem Solving Techniques in Healthcare Organizations?

Healthcare professionals who are seeking to enhance their skills in analyzing and addressing operational challenges in healthcare settings.

Healthcare executives, managers, supervisors, quality assurance professionals, patient safety officers, stakeholders, and other healthcare providers.

Learning outcomes

  1. Recognize the basics of performance improvement methods
  2. Identify how to choose the correct performance measurement techniques.
  3. Recognize the seven basic quality tools
  4. Discuss data-driven decision making to improve quality
  5. Describe the Six Sigma improvement projects & tools
  6. Explain application of proactive quality methods
  7. Discuss the Comprehensive Quality Management Strategy

Course Duration

18 Hours.

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Leadership in Quality

Course description

This course focuses on developing the skills and knowledge needed for effective quality leadership. It covers essential leadership principles and techniques, and provides methodologies for organizational excellence. Participants will learn how to implement leadership practices that drive quality and continuous improvement.

Who Should be Interested in Leadership in Quality?

The Leadership in Quality may include:

Quality managers and leaders, Operations managers, Senior executives and leaders, Project managers, and Quality consultants.

Individuals looking to advance their careers in the field of quality management or who are seeking to improve their leadership skills.

Learning outcomes

  1. Develop Leadership Qualities
  2. Develop clear strategies for deciding priorities and effectively use time
  3. Learn to lead in the most conflicting and stressful situations
  4. Identify how to nurture the team through delegation, motivation, and feed backing
  5. Develop the ability to recognize conflict and develop strategies to deal with it

Course Duration

12 Hours.

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