Patient Experience and Safety
Course description
Quality improvement and patient safety are essential components of healthcare. By focusing on leadership and organizational culture, collaboration and teamwork, evidence-based practice and best practices, data and measurement, and patient-centered care, healthcare organizations can work towards delivering the highest quality of care while ensuring patient safety.
Who should be interested in Patient Experience and Safety:
The Patient Experience and Safety course is intended for healthcare professionals who want to develop a deeper understanding of patient safety principles and practices.
Physicians, nurses, pharmacists, allied health professionals, healthcare administrators, and healthcare quality and patient safety professionals.
Students studying healthcare administration or public health may benefit from taking this course.
Learning outcomes
- Demonstrate the concept of harm to patients within the healthcare system.
- Discuss the elements of a patients’ safety.
- Explain the effect of team dynamics and individual behavior on safety care.
- Describe the significance of human factors in systems design.
Course Duration
6 Hours.